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Call tracking and monitoring

posted 16 Aug 2012, 02:32 by Christine Schneider   [ updated 16 Aug 2012, 06:56 ]
Unfortunately, publishing telephone and mobile numbers online, on Facebook and Twitter attracts a fair share of nuisance calls, which is why all incoming calls to Cambridge Therapy Centre are now automatically tracked and recorded, including calls made from withheld numbers. What this means for you: When you call any of our numbers, your number will automatically be logged; however calls will only be recorded if they are of a harassing nature; this means that if you are phoning with a genuine enquiry, your call will not be recorded. Similarly, logged numbers are deleted regularly and only those of nuisance callers are kept on file. So you really don't need to worry: if your call is genuine, no information about you, your number or content of your call will be stored.